HISTORY
Pets’ Station is the largest specialty pet retailer of services and solutions for the lifetime needs of pets in Singapore. Having started off as a family business in 1990 with a small retail store on Maju Avenue in Serangoon Garden. Pets’ Station has expanded rapidly over the last decade to provide more for pet friends with nine conveniently located stores across the island.
It is our desire at Pets’ Station to make a difference in the communities we serve. With a strong commitment to customer service, competitive pricing, clean, well-stocked stores with a complete array of quality pets products, Pets’ Station is constantly on the prowl for innovative products that can help our customers raise healthy, happy pets. Our stores are stocked with over 10,000 products, available at everyday low prices. In addition to providing great value, we have the broadest, deepest product range in the industry, including hundreds of premium pet products exclusive only to Pets’ Station.
Now known as Pets’ Station Holding Pte Ltd, the company continues to offer a friendly, caring environment where pets come first. And unlike other pet companies that have taken on franchising to expand business and status, Pets’ Station is still very much a family business. We believe that by keeping all operations under the same roof, we will be better able to communicate, respond and anticipate the needs of our valued customers and provide them and their pets our very best services.
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COMPANY PHILOSOPHY
At Pets’ Station, our vision is to create a fun and exciting shopping experience, online and in stores, for our customers and their pets by offering a complete selection of pet-related products and pet services, including grooming, transportation, import/export of pets and boarding at competitive prices with superior customer service at convenient locations.
We understand that our customers are pet lovers, not just pet owners. They view their pets as members of the family and believe they deserve the same level of care and comfort. We invite our customers to shop at our stores with their pets. This makes purchasing the right product easier and a lot more fun!
Pets’ Station also realizes that in today’s world, our customers’ lives are filled with competing demands for their time. To help make caring for their pets a little easier, we have eight retail outlets located conveniently across the island. In addition, we will be adding online shopping service to our website very soon - your favorite pet products will be available right here on our website and delivered to your door, hassle-free!
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PETS’ STATION MISSION
Our mission is to become Singapore’s Leading National Pet Retailer by offering our customers a complete assortment of pet-related products and services at competitive prices with superior levels of customer service, and we are also dedicated to enhancing our customer’s knowledge and enjoyment of the human-animal bond.
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